Privacy Policy

Last updated: 28 May 2026

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform. We are committed to protecting your personal data and your right to privacy. We ensure that the personal information we collect about you is used, stored and disclosed in accordance with applicable privacy laws and this Privacy Policy.

1. Website Use

In using the website, you agree to be bound by the terms of this Privacy Policy. We may review the Privacy Policy periodically and reserve the right to change the Privacy Policy at any time at its discretion by posting such changes on the website. Changes will be effective immediately when posted on the website. Your continued use of the website following posting will constitute your acceptance of those changes. This Privacy Policy will not apply to websites which are linked to the website and over which we have no control.

2. Personal Information

The kinds of Personal Information we may process about you include:

Name
Email Address
Personally Submitted Preferences
Date of Birth
Country of Citizenship
Physical Address
Identification Number
Phone Number
Transaction History
Web Browsing Data (IP address, browser type, device information)
Geolocation Data

3. Collection of Information

We collect personal information in the following ways:

When you register an account on the platform.
When you make deposits or withdrawals.
When you contact our customer support.
When you participate in promotions or surveys.
Automatically through cookies and similar tracking technologies.
From third-party verification providers during KYC checks.

4. Use of Information

We use your personal information for the following purposes:

To create, manage, and maintain your account.
To process deposits, withdrawals, and other transactions.
To verify your identity in compliance with KYC/AML regulations.
To provide customer support and respond to your inquiries.
To send promotional communications (with your consent).
To detect and prevent fraud, money laundering, or unauthorized access.
To comply with legal and regulatory obligations.
To improve our services, features, and user experience.
To enforce our Terms of Service.

5. Disclosure of Information

We may disclose your personal information to:

Payment processors and financial institutions to facilitate transactions.
Identity verification providers for KYC compliance.
Regulatory authorities when required by law.
Law enforcement agencies in response to lawful requests or court orders.
Service providers who assist in operating our platform under strict confidentiality agreements.

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure data storage, strict access controls, and regular security audits to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as your account is active and for a period thereafter as required by applicable laws and regulations. After account closure, we may retain certain data for audit, compliance, tax, and legal purposes as mandated by our licensing authority.

8. Your Rights

Subject to applicable laws, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (subject to legal and regulatory obligations).
Object to the processing of your data for specific purposes.
Request data portability.
Withdraw consent at any time where processing is based on consent.

9. Contact

If you have questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer through the Help Center or via the support email listed on the platform.